Set Up Fee (tenant’s share): £450.00 (inc VAT) for up to two tenants
Referencing up to two tenants (identity, immigration and visa
confirmation, financial credit checks, obtaining references from current
or previous employers / landlords and any other relevant information
to assess affordability) as well as contract negotiation (amending and
agreeing terms) and arranging the tenancy and agreement.

Additional Tenant Fee: £75.00 (inc VAT) per tenant
Processing the application, associated paperwork and referencing.

Guarantor Fee: £75.00 (inc VAT) per guarantor (if required)
Covering credit referencing and preparing a Deed of Guarantee as part
of the Tenancy Agreement.

Permitted Occupier Fee: £75.00 (inc VAT) per permitted occupier
Explaining to any permitted occupier their rights and responsibilities
towards the named tenant(s) and landlord as well as the provision of
documentary guidance and assistance during the tenancy.

Accompanied Check-in Fee: £75.00 (inc VAT)
Preparing an Inventory and Schedule of Condition of the property,
explaining how appliances function and taking meter readings for
utilities and services.

Pet Deposit: returnable additional security deposit of £60.00
To cover the added risk of property damage. This will be protected
with your security deposit in a Government-authorised scheme and
may be returned at the end of the tenancy.


Amendment Fee: £120.00 (inc VAT)
Contract negotiation, amending terms and updating your tenancy
agreement during your tenancy.Renewal Fee (tenant’s share): £120.00 (inc VAT)

Contract negotiation, amending and updating terms and arranging a

further tenancy and agreement.




Check out Fee (tenant’s share): £75.00 (inc VAT)

Attending the property to undertake an updated Schedule of Condition

based on the original inventory and negotiating the repayment of the

security deposit(s).


Future Landlord Reference Fee: £15.00 (inc VAT)

Collating information and preparing a reference for a future landlord or

letting agent.




Lost Security Items: £30.00 (inc VAT) plus item cost

Obtaining necessary permissions, sourcing providers and travel costs.


Out of Hours Services: £15.00 per hour (inc VAT) plus costs incurred

Where actions of the tenant results in the agent (or nominated

contractor) attending the property, time to remedy the situation is

charged at the hourly rate.


Unpaid Rent / Returned Payments

Interest at 8% above Bank of England Base Rate from date due.


Professional Cleaning (if required): £20.00 (in VAT) per hour - deducted

from the security deposit. Only charged where professional cleaning is necessary to return the property to the same condition as at the start of the tenancy.


Arbon & Miller (Lettings) Limited trading as Arbon & Miller are registered with Propertymark for Client Money Protection.

Arbon & Miller (Lettings) Limited trading as Arbon & Miller are registered with the independent redress scheme The Property Ombudsman.

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